Frequently Asked Questions

Q: How do I download my program?
A: Download links are emailed along with product keys / serial numbers.
Q: How do I get help with my installation?
A: We are available by liveChat, Email or Phone to help with the installation process if required.
Q: I haven't received an email after my purchase. What do I do?
A: Typically when this happens there is a typo in the email submitted at check out. You can write to or live chat for assistance.
Q: I accidentally deleted the email with my download information. How can I recover it?
A: You can write to or live chat with a representative that will resend the download information.